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Garuda Indonesia is Indonesia’s national flag carrier, established back in 1949, with the headquarter located at Soekarno-Hatta International Airport in Tangerang. The airlines were named after Hinduism’s and Buddhism’s holy bird Garuda. Garuda Indonesia is the 20th member of the global airline alliance SkyTeam and one of the world’s leading airlines. Garuda Indonesia Airlines was named a 5-star airline by Skytrax.
Garuda Airways flies to many destinations in Australia, Southeast Asia, East Asia, and Europe with its main hub in Jakarta. It also serves many domestic destinations. Garuda Indonesia domestic flights operate from Makassar (Sultan Hasanuddin International Airport) and Medan (Kuala Namu International Airport).
Garuda Indonesia strives to offer the best onboard service to its passengers. The award-winning airline offers an amazing cabin features with the extra comfy adjustable seats and a headrest, the state of art in-flight entertainment, in-flight wifi to stay connected, and a menu of delicious hot meals and drinks. Passengers can also request special meals to fit their dietary restrictions. Meals like vegetarian meals, kids meals, low-calorie meals and more can be pre-ordered from the airlines. Meals offered on Garuda Indonesia flights are halal and hygienic.
Since the launch of Garuda Indonesia in 2009, the airline’s goal was to provide a reliable on-time, safe, clean and competent service while reflecting the core of the Indonesian hospitality that satisfies the five senses.
Passengers are offered the Garuda Indonesia in-flight magazine, a publication that won more than 23 international design and magazine awards. Enjoy great photography showing the beauty of Indonesia and great informative articles on fashion, travel and lifestyle and a variety of interesting topics.
First class passengers receive multiple rich and indulgent services in the airport and during their flight. Even before they arrive at the airport, Garuda Indonesia strives to offer first class travellers maximum comfort. First class travellers on Garuda Indonesia airlines receive the following services:
The business class on Garuda Indonesia is a real game changer with services are guaranteed to boost the travellers’ experiences. Business class travellers are offered a variety of services including:
Awarded the world’s best economy class in 2013 by Skytrax, economy class travellers are offered a service that guarantees a high-quality travel experience for a lower airfare. Economy class travellers receive:
Garuda Indonesia (previously Garuda Indonesia Airlines), makes your journey easier with a generous baggage allowance.
Travellers flying with Garuda Indonesia can finish their check-in procedures in one of the following ways:
Garuda Indonesia’s express its appreciation to its loyal passengers through its frequent flyer program. With GarudaMiles, members can earn miles by flying with Garuda Indonesia or one of its partners. Also, by using any of services offered by Garuda Indonesia such as renting a car, in-flight shopping, and using Garuda Indonesia Travel Insurance, travellers can earn miles. GarudaMiles can be redeemed for Award Tickets, class upgrade, and can be transferred to family and friends. Members of GarudaMiles receive special privileges such as special check-in, extra baggage allowance, lounge access and more!
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There’s a limit of up to 9 passengers in a single booking. But you can make more than one booking. For travellers with more than 9 people, we suggest that you contact us. We can arrange a group booking for you.
The number of infants cannot be more than the number of adults per booking. Infants are children under the age of two and require special attention and care from their adult caregiver and therefore, one adult cannot fully take care of more than one infant. Also depending on the age of the infant and the ticket, most infants share their caregiver seats, and for safety reason, a seat cannot be shared with more than on infant.
While finishing your flight booking and entering the passenger information, there’s an option for you to enter your frequent flyer number. Also, you can ask about your loyalty points at the Garuda Indonesia check-in counter.
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Yes of course! With Altayyar, you can rent a car at more than 6000 locations worldwide and choose to receive it at the airport upon arrival or at any other location you prefer.
For the cabin luggage, each passenger is allowed 7 KG. In addition, passengers are allowed to carry other items on board like jackets, laptop, mobile phone, iPad, makeup bag, etc...
Yes. Garuda Indonesia policies allow travellers on its trips to pre-order their special meals. You can pre-order a child special meal at least 24 hours before the scheduled flight departure time.
All travellers on Garuda Indonesia can pre-select their seats. This service is offered for a fee. You can pre-select any seat in the economy class except the seats in the first row and the ones next to the emergency exit. Members of GarudaMiles Platinum, GarudaMiles Gold, Elite Plus, and Elite, passengers travelling with infants, passengers who need special assistance, and other economy class ticket with Y, B, M, K, N, & G booking class holders receive this service free of charge. If you are not sure if you are eligible for a free seat selection, please contact us.